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Flashing White Light

Under normal operation, the white light blinks:

  1. For about 30 seconds after power-up to indicate booting
  2. For about 1 second when the activity button is pressed and no clips are attached

 

Troubleshooting Steps

If the white light blinks continuously this indicates that the SNOO has rebooted, which can happen after a power cycle or an Over-The-Air (OTA) update, but cannot fully reboot.  In this scenario, we recommend the following:

 

  1. Manually power cycle the unit by unplugging it
  2. Wait 1 minute and reconnect to power
  3. Check to see if your SNOO network appears as an available network in your device Settings
  4. If the white light is still blinking contact Customer Care

 

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