My baby fusses for a while before crying, but SNOO doesn’t react until she is really wailing. Is there a way to make it more responsive?

Yes! Open the App and go to Settings. There you will find one called “Responsiveness.” That will allow you to make SNOO more sensitive to detect even mild fussing. (You can also reduce the sensitivity if SNOO is reacting too fast to non-crying sounds, like snorts or sneezes).

If you find that SNOO isn’t responding fast enough to your baby’s cries and you’ve already increased the responsiveness, we recommend increasing the baseline level of SNOO.

Increasing the baseline can help soothe your baby during light sleep cycles, this is often when they begin to fuss and grunt.

You can increase the baseline using the SNOO app under Settings > My SNOO > SNOO Starts on Baseline. Start with level 1 and if that doesn’t work, try level 2.

If you continue to experience this issue, reach out at customercare@happiestbaby.com for further assistance!

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