How do I pair my SNOO to the App?

Please make sure you have the App downloaded on your mobile device. You can download the SNOO App from the Apple® App Store or Google Play®.

Please plug in your SNOO and press the activity button on the side of SNOO to turn the bed on. The button will blink, then glow continuously white. That is your signal to start!

For iOS devices:

  1. Open the App and build a profile for you and your baby
  2. Click on Get Started
  3. The App will ask you to scan SNOO’s serial number (located underneath SNOO’s platform above the barcode)
  4. Ensure you are connected to a 2.4GHz network to assist in the connection process
  5. Enter your 2.4 GHz network’s password credentials
  6. Now select the blue Join SNOO to Network button
  7. A pop-up will appear, asking you to join SNOO’s network signal, please click Join
  8. At the next screen, wait until all dots turn Green before moving forward
  9. If successful, you should see a Go to Dashboard button.

You are now paired to your SNOO! If you have any trouble navigating the App, don’t hesitate to reach out to our Customer Care team for more information.

For Android devices:

  1. Open the App and build a profile for you and your baby
  2. Click on Get Started
  3. The App will ask you to scan SNOO’s serial number (located underneath SNOO’s platform above the barcode)
  4. The App will provide you with login credentials to your SNOO’s network. Make sure to write them down!
  5. Navigate to your phone’s wifi settings and search for your SNOO’s network name: SNOO_first4digitsofserialnumber
  6. Once found, enter in SNOO’s password: snoolast4digitsofserialnumber
  7. Head back to the SNOO App to connect SNOO to your home network!
  8. Ensure you are connected to a 2.4GHz network to assist in the connection process and search for your home network (you have the ability to scroll!)
  9. Enter your 2.4 GHz network’s password credentials
  10. Now select the blue Continue button
  11. At the next screen, wait until all dots turn Green before moving forward
  12. If successful, you should see a Finish button to select
  13. You can now navigate through the SNOO App!

If you have any trouble navigating the App, don’t hesitate to reach out to our Customer Care team for more information.

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