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My SNOO password is not being accepted. What should I do?

This may happen when pairing SNOO to the App. If the password is not being accepted, you will need to reboot SNOO. To reboot SNOO, simply unplug it from the power cord and plug it back in again. This should resolve the issue. If you are still having trouble please contact the Customer Care team for assistance at 1.855.424.6323 or customercare@happiestbaby.com.

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