We are sorry to hear you haven’t received your package. There are a few things to check to see where your package is.
Please locate the confirmed shipping email and click on the tracking link. You should see tracking info that will indicate if the package has been delivered or a delivery date.
If the package has been delivered and you haven’t received it, please contact our customer care team, 1.855.424.6323 or firstname.lastname@example.org
If not purchased through happiestbaby.com please contact the authorized retailer for further information.