The SNOO password is the App-generated password that’s unique to your SNOO device. You’ll need the SNOO password to pair your mobile device to your SNOO.
If the SNOO App isn’t accepting your SNOO password during pairing, reboot SNOO by unplugging it from power and plugging it back in. This should resolve the issue and enable you to continue with pairing your mobile device to SNOO.
If you are still experiencing problems during this step, please contact Customer Care at 1.855.424.6323 or firstname.lastname@example.org.