Please check the following:
- Check that SNOO is plugged in and turned on.
- Check that your wireless settings are turned on.
- Log out of the SNOO Mobile App and completely quit the application. Log in again.
- If still you are still not connected, log out, quit the app, turn on Airplane mode for 15 seconds, then off. Open the SNOO Mobile App and log in again.
If you still cannot connect please contact the Customer Care team for assistance at: 1.855.424.6323 or email@example.com.