We’re glad you asked! It’s important to save your original SNOO packaging (box + inserts) to use when you return your rental unit.
You can see the best way to store your packaging for later use here:
Note: You are responsible for any damage to SNOO related to inadequate packaging. Use of packaging not approved by Happiest Baby—or improper use of packaging provided by Happiest Baby—may result in severe damage to the product during shipping. We recommend you review our short video demonstrating the proper way to repack your SNOO.
If your packaging does not match the video above, please watch the video here.