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  1. Happiest Baby
  2. Rental Questions

Rental Questions

Payments/Financing

  • How do I update my payment method on my rental account?
  • Can I use a Happiest Baby Gift Card to rent SNOO?
  • Why am I paying tax on this?
  • How does my billing work?

Legal

  • I saw the terms and conditions when I placed my order. How can I obtain a copy?
  • Do I need my pediatrician’s prescription in order to use SNOO?
  • Is there a warranty for my rental SNOO?

Refurbishment and Soft Goods

  • How does Happiest Baby ensure that the SNOOs are bed-bug free?
  • Exactly what products do you use to clean SNOO rental units?
  • How does a SNOO rental get reconditioned and readied for the next family?
  • With a SNOO rental, is my baby given soft goods that are used by another baby?
  • Is the mesh replaced as part of the reconditioning process?

Cancelling/Returning SNOO

  • How do I cancel and return my SNOO rental?
  • How do I repack my rental SNOO for return?
  • What’s considered “normal wear and tear”?
  • When can I expect to get my security deposit back?
  • I threw away my original box + inserts. How do I ship back my SNOO rental?
  • How do I cancel my SNOO rental?

General Questions

  • How do I update the shipping address for my rental?
  • How do I update the shipping date for my rental?
  • How do I store my SNOO packaging for later use?
  • Can I rent a SNOO for someone other than myself
  • I am 16 years old, can I rent SNOO?
  • How many SNOOs may I rent at once?
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  • Founders
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  • The 5 S's
  • In the Press
  • Military Discount
  • Wholesale Inquiry
  • Corporate Rentals
  • Hospital Program
  • Affiliates
  • SNOO Reviews
  • Rental Return
  • SNOO Smart Sleeper
  • SNOO Safety and Security
  • SNOO Videos
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Copyright © 2020 Happiest Baby, Inc All Rights Reserved